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Satisfaction Surveys

At NetCare Life & Health, we value your opinions, comments and suggestions. We highly encourage you to complete the satisfaction survey below and return it to our Quality Assurance Officer via e-mail at or via facsimile at (671) 472-3615 or you could mail the completed survey to the following:

Terry Villgomez
Quality Assurance Officer
NetCare Life & Health Insurance Company
424 West O’Brien Drive, Suite 200
Hagatna, Guam 96910

The satisfaction survey is designed to evaluate the level of services and benefits delivered to our members. The information compiled from the survey will allow NetCare to make enhancements and improvements to our benefit plans, services and programs etc.. The information gathered will be kept strictly confidential.

If you would like more information or have any questions about the survey, you may contact Terry Villagomez, Quality Assurance Officer at (671) 472-3610 extension 220.

We appreciate your business and look forward to continue meeting your healthcare needs now and in the future.


Customer Satisfaction Survey
Customer Health Plan Aministrator Satisfaction Survey

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